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Returns Policy :
More than anything, we value our relationship with you. However if for any reason you are not satisfied with your purchase, you can return the product by mail to:
 
Rynox Gears
Shri Arihant Compund,
Building No. E-2, 1st Floor, Gala No. 10,
Kalher, Bhiwandi- 421302
 
Kindly send us an email on returns@rynoxgears.com within 15 days from the date you receive the shipment.
 
The products that you wish to return, for a refund or exchange should be in their original packaging, with the tags intact and in an unwashed and undamaged condition. Please note that the original shipping charges are non-refundable. The cost of returning the goods to us will be borne by the customer.
 
We request you to use a reputed logistics company for sending any returns to us. It would be preferable to insure the package as we will not be responsible for any loss or damage that may occur during return shipment.
 
Refunds :
If you have used the CCAvenue payment gateway while placing your order, a 5% deduction shall be made on the order value. This is the non-refundable commission that the payment gateway charges us. The refund amount (order value - 5% deduction) will be credited to your chosen bank account within 7 business days after inspection of the returned items at our warehouse.
 
If you have made the payment directly into our account though Internet banking (i.e. without using the CCAvenue payment gateway), there will not be deduction. The refund shall be made to your bank account within 7 business days after inspection of the returned items at our dispatch centre.
 
Please note that there will not be Cash refunds.
 
Exchanges :
In case you opt for an exchange because of incorrect size, the customer should return the incorrect product to us within 15 days from the date of delivery, with the proof of purchase. If we think the reason is genuine and the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition, we would be more than happy to help the customer with the a different size in the same product, provided the size required by the customer is available in stock. There will be no deduction, but a reshipment fee will be charged.
 
In case you opt for an exchange in return to any other product, there will be no deduction, but a reshipment fee will be charged. You can pick any product/s for an equivalent amount.
contact uscontrol

Do you have a question about your order status or purchase you are considering?

  • Customer Care:- +91 8687777556
  • Address: Office no: 5, A Wing, 1st floor, Chintamani CHS, Babanrao Kulkarni Marg, Mulund (East), Mumbai- 400081.
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